Refund policy

You have 30 days from the day your order arrives to request a return.

How to start a return

Email support@hehasstyle.com with your order number and what you would like to return. We will reply with a return authorisation and the address to send it to.

Please do not post anything back before you hear from us. He Has Style works with a small group of partner brands and each item ships directly from the brand that makes it, so the return address is different depending on what you bought. A parcel sent to the wrong address cannot be refunded.

Condition of returned items

Items must come back unworn and unused, with tags still attached and in their original packaging.

Who pays return postage

If you changed your mind, ordered the wrong size, or it simply did not suit you, you cover the return postage.

If the item is faulty, damaged, or we sent you the wrong thing, we cover everything. Email us within 48 hours of delivery with a photo and we will make it right at no cost to you.

What cannot be returned
Grooming, skincare and personal care items once opened or used
Fragrance where the seal has been broken
Underwear and swimwear
Gift cards
Refunds

Once your return has been received and inspected we will email you to confirm. Approved refunds are returned to your original payment method within 10 business days. Your bank or card issuer may take a few days more to post it to your account.

If more than 15 business days have passed since we confirmed your refund and you still have not received it, email support@hehasstyle.com and we will chase it.

Exchanges

The fastest way to get the item you actually want is to return the one you have and place a new order.

Contact

All return questions: support@hehasstyle.com